Our articles

Mediation: Skills and Techniques
Professor Laurence Boulle's recently revised book provides a comprehensive guide for reflective practitioners, both new and experienced.

Tools for loosening the problem-story
Rigid with righteous fury, people deep in conflict accuse, blame and denigrate the other party. Effective ADR requires some way of helping people relax these tightly bound problem-stories.

Podcasts

Conflict specialists and public confrontation
With big issues, people often talk but don't listen. Fiona Hollier and Phillip Hart explore approaches for identifying and managing the issues, stakeholders and decision-makers; the components of an effective process; and their learnings so far.

Tools for loosening the problem-story
Using case studies and exercises, Phillip Hart explores powerful new tools from the narrative approach to help parties find new ways of relating to each other.

Narrative tools for helping people shift
Phillip Hart explores systematic, easily remembered, ready-to-use tools that can help parties make shifts that free up the conversation.

Narrative mediation
Richard Cohen speaks with Phillip Hart about narrative medation describing it as a transformative mediation process designed to assist parties to get beyond negative patterns and develop empathy, deeper understandings, reflection, competency and strength.

Islamic approaches to divorce in North America
Julie Macfarlane describes to Phillip Hart her research into how Islamic people in a non-Muslim country integrate Islamic principles as they deal with marriage and divorce issue.

The New Lawyer
What practices have become central to the new practice of law? Julie Macfarlane discusses with Phillip Hart the extensive research presented in her new book, The New Lawyer, How Settlement is Transforming the Practice of Law.